Privacy Policy

Version September, 2023


Welcome to Strides. We are committed to respecting your privacy and the confidentiality of your data. Our services are provided by Strides Digital (CNPJ 24.481.070/0001-77). This Privacy Policy applies to all platforms offered by Strides. By using our services, you agree to the collection and use of information as described in this policy.

Compliance with Data Protection Laws

Strides Digital is committed to complying with data protection laws and regulations such as GDPR, CCPA, and Brazil's LGPD.

What Information We Collect

We may collect the following information from you:

  • Personal identification information (Name, email address, etc.)
  • Payment information through Stripe (Credit/Debit card details, subscription information)
  • Browser and device data (browser type, operating system, etc.)
  • Usage data (webpages visited, duration, etc.)
  • Content and Resource Information for Design Projects
  • Text, Images, and Other Media: The specific content you provide for the project.
  • Design Preferences and Requirements: Any particular design requirements or guidelines.
  • Figma Files and Slack Connections: These are not mandatory but may be required for specific design tasks or real-time collaboration. You will be explicitly informed if such information is required.

How Information is Collected

Your information is collected through:

  • Direct interactions with our website
  • Automated tracking technologies like cookies
  • Third-party analytics services like Google Analytics and Microsoft Clarity
  • Stripe for payment processing
  • Direct communication for collecting content and resource access

Why We Collect Information

We collect your information for the following purposes:

  1. To provide and maintain our services
  2. To process your payments and manage subscriptions
  3. To improve and personalize your experience
  4. To communicate with you, including customer support and marketing communications (Opt-in required)
  5. To perform analytics and gather metrics

How Information is Used

We may use the collected information in the following ways:

  1. To facilitate and improve the usage of our platforms
  2. For internal analytics and research
  3. To comply with legal obligations, including but not limited to compliance with court orders, subpoenas, or lawful requests by public authorities
  4. To provide, maintain, and improve our design subscription services
  5. To securely process payments

How Information is Stored and Protected

We take the security of your data seriously. Below are our security measures:

  1. Secure Organization: We use LastPass to manage secure credentials and sensitive data.
  2. Encrypted Communication: All communications involving client data are encrypted.
  3. Data Retention Policy: Data from inactive accounts—defined as accounts with no activity for one year—is automatically deleted. For active accounts, data is retained for as long as it serves the purposes outlined in this policy.

Third-Party Sharing

We may share limited information with third-party services that are required to comply with this Privacy Policy. These third parties may include Google Analytics, Microsoft Clarity, and Stripe.

User Rights

You have the right to:

  1. Access, update, or delete your personal data. (Contact us or use your account settings for this)
  2. Revoke consent for data processing.
  3. Data portability, means you can request your data to transfer it to another service.

Cookies Policy

Our website uses essential, analytical, and marketing cookies. You have the option to disable cookies through your browser settings.

Policy for Minors

Our services are not intended for individuals below the age of 18.

Cross-Border Data Transfer

We adhere to data protection laws governing cross-border data transfers, ensuring your information is securely and lawfully transferred and stored.

Changes to This Policy

We will notify users of any changes to this Privacy Policy through email (Opt-in required), notifications on our platforms, or other reasonable means.

Third-Party Links

Our platforms may contain links to third-party websites. This Privacy Policy does not apply to these external sites.

Dispute Resolution

Any disputes arising from or relating to this Privacy Policy, including any questions regarding its existence, validity, or termination, shall be resolved through the courts of São Paulo, Brazil. By using our services, you agree to the jurisdiction and venue of these courts for the resolution of any such disputes.

Contact Information

For any questions about this Privacy Policy, you can contact us at:

Strides Digital

CNPJ 24.481.070/0001-77

Avenida Paulista, 1636 conjunto 4, 15 andar

Cerqueira César, São Paulo - SP, Brazil,

ZIP 01310-200