Compliance with Data Protection Laws
Strides Digital is committed to complying with data protection laws and regulations such as GDPR, CCPA, and Brazil's LGPD.
What Information We Collect
We may collect the following information from you:
- Personal identification information (Name, email address, etc.)
- Payment information through Stripe (Credit/Debit card details, subscription information)
- Browser and device data (browser type, operating system, etc.)
- Usage data (webpages visited, duration, etc.)
- Content and Resource Information for Design Projects
- Text, Images, and Other Media: The specific content you provide for the project.
- Design Preferences and Requirements: Any particular design requirements or guidelines.
- Figma Files and Slack Connections: These are not mandatory but may be required for specific design tasks or real-time collaboration. You will be explicitly informed if such information is required.
How Information is Collected
Your information is collected through:
- Direct interactions with our website
- Automated tracking technologies like cookies
- Third-party analytics services like Google Analytics and Microsoft Clarity
- Stripe for payment processing
- Direct communication for collecting content and resource access
Why We Collect Information
We collect your information for the following purposes:
- To provide and maintain our services
- To process your payments and manage subscriptions
- To improve and personalize your experience
- To communicate with you, including customer support and marketing communications (Opt-in required)
- To perform analytics and gather metrics
How Information is Used
We may use the collected information in the following ways:
- To facilitate and improve the usage of our platforms
- For internal analytics and research
- To comply with legal obligations, including but not limited to compliance with court orders, subpoenas, or lawful requests by public authorities
- To provide, maintain, and improve our design subscription services
- To securely process payments
How Information is Stored and Protected
We take the security of your data seriously. Below are our security measures:
- Secure Organization: We use LastPass to manage secure credentials and sensitive data.
- Encrypted Communication: All communications involving client data are encrypted.
- Data Retention Policy: Data from inactive accounts—defined as accounts with no activity for one year—is automatically deleted. For active accounts, data is retained for as long as it serves the purposes outlined in this policy.
You have the right to:
- Access, update, or delete your personal data. (Contact us or use your account settings for this)
- Revoke consent for data processing.
- Data portability, means you can request your data to transfer it to another service.
Our website uses essential, analytical, and marketing cookies. You have the option to disable cookies through your browser settings.
Policy for Minors
Our services are not intended for individuals below the age of 18.
Cross-Border Data Transfer
We adhere to data protection laws governing cross-border data transfers, ensuring your information is securely and lawfully transferred and stored.
Changes to This Policy
Avenida Paulista, 1636 conjunto 4, 15 andar
Cerqueira César, São Paulo - SP, Brazil,